Last updated on Aug 05 2024
Thank you for shopping with shop.trimitytechnologies.in. We strive to ensure you are satisfied with your purchase. If you need to cancel an order or request a refund, please review our policy below.
Order Cancellation
Before Shipment – You may cancel an order within 24 hours of placing it, provided it has not already been processed or shipped. To cancel an order, please us trimitytechno@gmail.com or +91 9975600245. We will confirm the cancellation and process any refunds due within 3-5 business days.
After Shipment– Once an order has been shipped, it cannot be cancelled. You will need to follow our return process if you wish to return the product.
Return Policy
Eligibility – You may return products within 7 days of receipt if they are defective, damaged, or incorrect. The item must be in its original packaging and condition.
Non-Returnable Items – Certain items, such as custom-built components or software, may not be eligible for return. Please check the product description or contact our customer service for details.
Refunds
Refund Process – Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.
Shipping Costs – Shipping costs are non-refundable, except in cases where we made an error or the product is defective. You will be responsible for return shipping costs unless otherwise specified.
Exchanges
Exchanges – We do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the replacement item.
How to Return an Item
Return Instructions – To initiate a return, please contact our customer service team at trimitytechno@gmail.com or +91 9975600245. We will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
Return Shipping – Pack the item securely and include the RMA number. Send the package to 1st Floor, Above Nirmal Library, Gurudwara Rd, Tukum, Chandrapur, Maharashtra 442401.We recommend using a trackable shipping service to ensure the item arrives safely.
Contact Us
If you have any questions or need assistance with your cancellation or refund, please reach out to us at:
Email – trimitytechno@gmail.com.
Phone – +91 9975600245.
Address – 1st Floor, Above Nirmal Library, Gurudwara Rd, Tukum, Chandrapur, Maharashtra 442401.
Policy Changes
We reserve the right to update or modify this policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
Thank you for choosing shop.trimitytechnologies.in.